Kable - Issues with user video list – Incident details

All systems operational

Issues with user video list

Resolved
Major outage
Started over 5 years agoLasted about 2 hours

Affected

TikTok

Major outage from 4:15 PM to 6:16 PM

User Videos

Major outage from 4:15 PM to 6:16 PM

Updates
  • Resolved
    UTC
    Resolved

    This issue is now resolved. Thank you for your patience!

  • Monitoring
    UTC
    Monitoring

    A fix has been implemented and we are monitoring the results.

  • Investigating
    UTC
    Investigating

    Kable is currently unable to see a user's videos. This affects post notifications and the reaction menu on the user command. We are looking into this.