Kable - User videos not loading – Incident details

All systems operational

User videos not loading

Resolved
Major outage
Started over 5 years agoLasted about 3 hours

Affected

TikTok

Major outage from 3:00 PM to 6:22 PM

User Videos

Major outage from 3:00 PM to 6:22 PM

Updates
  • Resolved
    UTC
    Resolved

    This incident is now resolved. Thanks for your patience.

  • Monitoring
    UTC
    Monitoring

    We implemented a fix and currently monitoring the result.

  • Identified
    UTC
    Identified

    We have identified the issue and are working on a solution.

  • Investigating
    UTC
    Investigating

    User videos are currently not loading. We are investigating this issue.