Kable - Video previews not working – Incident details

All systems operational

Video previews not working

Resolved
Partial outage
Started over 5 years agoLasted about 6 hours

Affected

TikTok

Partial outage from 12:25 PM to 6:00 PM

Videos

Partial outage from 12:25 PM to 6:00 PM

Updates
  • Resolved
    UTC
    Resolved

    This issue is now resolved

  • Monitoring
    UTC
    Monitoring

    We implemented a fix and currently monitoring the result.

  • Identified
    UTC
    Identified

    Video previews are not sending properly. This is partially due to my previous fix. Apologies for the inconvenience.