TikTok Requests Failing

Resolved

Major outage

Started about 5 years agoAugust 3rd 2021Lasted about 10 hoursAugust 3rd 20213:01 PMAugust 4th 202112:33 AMUTC

Affected

TikTok

User Details

User Videos

Videos

For You Page

Updates

Resolved
August 4th 2021 at 12:33 AMUTC
Resolved
August 4th 2021 at 12:33 AMUTC
This issue is now officially resolved. Apologies for the long delay.
Update
August 4th 2021 at 12:06 AMUTC
Update
August 4th 2021 at 12:06 AMUTC
We will continue monitoring to be safe, but Kable seems to be running normally.
Monitoring
August 3rd 2021 at 11:54 PMUTC
Monitoring
August 3rd 2021 at 11:54 PMUTC
The fix has been implemented and we are monitoring the results. It may take a few minutes for Kable to fully recover.
Identified
August 3rd 2021 at 11:51 PMUTC
Identified
August 3rd 2021 at 11:51 PMUTC
Apologies for the long delay. A fix has been identified and we are working on implementing it now.
Investigating
August 3rd 2021 at 3:01 PMUTC
Investigating
August 3rd 2021 at 3:01 PMUTC
All TikTok Requests are currently failing, We are investigating this incident. Apologies for the inconvenience.

Kable - TikTok Requests Failing – Incident details