All systems operational

User videos not loading

Resolved
Major outage
Started about 3 years ago Lasted about 3 hours

Affected

TikTok
User Videos
Updates
  • Resolved
    Resolved

    This incident is now resolved. Thanks for your patience.

  • Monitoring
    Monitoring

    We implemented a fix and currently monitoring the result.

  • Identified
    Identified

    We have identified the issue and are working on a solution.

  • Investigating
    Investigating

    User videos are currently not loading. We are investigating this issue.