This issue is now resolved. Apologies for the inconvenience.

We implemented a fix and currently monitoring the result.

Seems like the issue is back. Working on a new fix.

The restart seems to have resolved the issue. All shards are coming back online now. We are monitoring the situation.

We will be doing a complete server restart. Kable is going offline now.

Seems like our database is getting overloaded. We are working on a fix.