User videos not loading

Affected

TikTok

User Videos

ResolvedMarch 25th 2021 at 11:51 PMUTC
This issue is now resolved. Apologies for the inconvenience.
MonitoringMarch 25th 2021 at 10:52 PMUTC
We implemented a fix and currently monitoring the result.
UpdateMarch 25th 2021 at 10:49 PMUTC
We are restarting the bot to implement a fix.
IdentifiedMarch 25th 2021 at 10:15 PMUTC
The issue has been identified and I am working on a fix.
InvestigatingMarch 25th 2021 at 5:56 PMUTC
User videos are currently not loading. This affects post notifications and the reaction menu on the user command. We are investigating.

Kable - User videos not loading – Incident details