Kable - User videos not loading – Incident details

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User videos not loading

ResolvedMajor outage3 hours 22 minutes

Affected

TikTok

Major outage from 3:00 PM to 6:22 PM

User Videos

Major outage from 3:00 PM to 6:22 PM

  • ResolvedUTC

    This incident is now resolved. Thanks for your patience.

  • MonitoringUTC

    We implemented a fix and currently monitoring the result.

  • IdentifiedUTC

    We have identified the issue and are working on a solution.

  • InvestigatingUTC

    User videos are currently not loading. We are investigating this issue.