Kable - Slow response time – Incident details

Slow response time

ResolvedMajor outage1 hour 20 minutes

Affected

Bot

Major outage from 9:42 PM to 11:02 PM

  • ResolvedUTC

    This issue is now resolved. Apologies for the inconvenience.

  • MonitoringUTC

    We implemented a fix and currently monitoring the result.

  • IdentifiedUTC

    Seems like the issue is back. Working on a new fix.

  • MonitoringUTC

    The restart seems to have resolved the issue. All shards are coming back online now. We are monitoring the situation.

  • UpdateUTC

    We will be doing a complete server restart. Kable is going offline now.

  • IdentifiedUTC

    Seems like our database is getting overloaded. We are working on a fix.

  • InvestigatingUTC

    Kable's commands are currently being slow to respond. We are investigating this incident.