Slow response time

Resolved

Major outage

Started about 5 years agoAugust 28th 2021Lasted about 1 hourAugust 28th 20219:4211:02 PMUTC

Affected

Bot

Updates

Resolved
August 28th 2021 at 11:02 PMUTC
Resolved
August 28th 2021 at 11:02 PMUTC
This issue is now resolved. Apologies for the inconvenience.
Monitoring
August 28th 2021 at 10:48 PMUTC
Monitoring
August 28th 2021 at 10:48 PMUTC
We implemented a fix and currently monitoring the result.
Identified
August 28th 2021 at 10:27 PMUTC
Identified
August 28th 2021 at 10:27 PMUTC
Seems like the issue is back. Working on a new fix.
Monitoring
August 28th 2021 at 10:02 PMUTC
Monitoring
August 28th 2021 at 10:02 PMUTC
The restart seems to have resolved the issue. All shards are coming back online now. We are monitoring the situation.
Update
August 28th 2021 at 10:00 PMUTC
Update
August 28th 2021 at 10:00 PMUTC
We will be doing a complete server restart. Kable is going offline now.
Identified
August 28th 2021 at 9:47 PMUTC
Identified
August 28th 2021 at 9:47 PMUTC
Seems like our database is getting overloaded. We are working on a fix.
Investigating
August 28th 2021 at 9:42 PMUTC
Investigating
August 28th 2021 at 9:42 PMUTC
Kable's commands are currently being slow to respond. We are investigating this incident.

Kable - Slow response time – Incident details