Kable - Notice history

All systems operational

Bot - Operational

100% - uptime
04/01/21 · 99.91%05/01/· 100.0%06/30/· 100.0%

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04/01/21
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Website - Operational

100% - uptime
04/01/21 · 100.0%05/01/· 100.0%06/30/· 100.0%

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Operational

User Details - Operational

97% - uptime
04/01/21 · 91.89%05/01/· 100.0%06/30/· 99.87%

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04/01/21
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User Videos - Operational

97% - uptime
04/01/21 · 91.42%05/01/· 100.0%06/30/· 99.90%

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04/01/21
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Videos - Operational

97% - uptime
04/01/21 · 91.89%05/01/· 100.0%06/30/· 99.67%

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04/01/21
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For You Page - Operational

97% - uptime
04/01/21 · 91.89%05/01/· 100.0%06/30/· 99.90%

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04/01/21
05/01/21
06/30/21

Notice history

06/01/21

User command display issue
  • Resolved
    UTC
    Resolved

    This incident is now resolved.

  • Monitoring
    UTC
    Monitoring

    We implemented a fix and currently monitoring the result.

  • Identified
    UTC
    Identified

    When using the user command, if the videos fail to load, the user info gets removed. This issue was caused by a change in Discord, breaking something in my Discord library. I will work on a fix ASAP. This should have a very small impact since it only occurs when the requests fail.

Video previews not working
  • Resolved
    UTC
    Resolved

    This issue is now resolved

  • Monitoring
    UTC
    Monitoring

    We implemented a fix and currently monitoring the result.

  • Identified
    UTC
    Identified

    Video previews are not sending properly. This is partially due to my previous fix. Apologies for the inconvenience.

Some requests failing
  • Resolved
    UTC
    Resolved

    This issue is resolved.

  • Monitoring
    UTC
    Monitoring

    We implemented a fix and currently monitoring the result.

  • Investigating
    UTC
    Investigating

    Some TikTok requests are failing. The system should try to filter these, however there may be small periods where none work. We are investigating this situation.

Restarting to apply change
  • Completed
    June 6th 2021 at 2:20 AMUTC
    Completed
    June 6th 2021 at 2:20 AMUTC

    Restarting has completed

  • Update
    June 6th 2021 at 2:17 AMUTC
    Update
    June 6th 2021 at 2:17 AMUTC

    The dashboard is done restarting.

  • In progress
    June 6th 2021 at 2:16 AMUTC
    In progress
    June 6th 2021 at 2:16 AMUTC

    The restart has begun.

  • Planned
    June 6th 2021 at 2:15 AMUTC
    Planned
    June 6th 2021 at 2:15 AMUTC

    Kable will be restarting to apply an update which should improve scalability and reduce downtime/restarts due to that. Due to the nature of this update, a full restart is required.

    Depending on the server, this could take 1-10 minutes. You can see the status of your server here (log in to see which shard your servers are on).

TikTok requests failing
  • Resolved
    UTC
    Resolved

    This issue is now resolved. Apologies for the inconvenience!

  • Monitoring
    UTC
    Monitoring

    We implemented a fix and currently monitoring the result.

  • Investigating
    UTC
    Investigating

    All TikTok requests are having issues. I will work on a fix asap.

05/01/21

Downtime for updates
  • Completed
    May 9th 2021 at 3:25 AMUTC
    Completed
    May 9th 2021 at 3:25 AMUTC

    Maintenance has completed successfully.

  • In progress
    May 9th 2021 at 3:15 AMUTC
    In progress
    May 9th 2021 at 3:15 AMUTC

    Maintenance is now in progress.

  • Planned
    May 9th 2021 at 3:15 AMUTC
    Planned
    May 9th 2021 at 3:15 AMUTC

    Kable will be going offline to apply a quick update. Estimated downtime of 10 minutes.

04/01/21

Downtime for update
  • Completed
    April 25th 2021 at 3:07 AMUTC
    Completed
    April 25th 2021 at 3:07 AMUTC

    Maintenance has completed successfully.

  • Update
    April 25th 2021 at 3:04 AMUTC
    Update
    April 25th 2021 at 3:04 AMUTC

    Kable is now coming back online

  • In progress
    April 25th 2021 at 3:01 AMUTC
    In progress
    April 25th 2021 at 3:01 AMUTC

    Maintenance is now in progress.

  • Planned
    April 25th 2021 at 3:00 AMUTC
    Planned
    April 25th 2021 at 3:00 AMUTC

    Kable will be going offline for updates. This is should take around 5 minutes with a max of 15 minutes.

Kable is offline
  • Resolved
    UTC
    Resolved

    This issue is now resolved.

  • Monitoring
    UTC
    Monitoring

    Kable is now back online. We are monitoring for further issues. Apologies for the inconvenience.

  • Identified
    UTC
    Identified

    Kable is offline due to a Discord issue, along with many other bots. There is nothing we can do about this. You can stay up to date on Discord's status page. You can see which shards are online here (log in to see which shards your servers are on).

User videos not loading
  • Resolved
    UTC
    Resolved

    This incident is now resolved. Thanks for your patience.

  • Monitoring
    UTC
    Monitoring

    We implemented a fix and currently monitoring the result.

  • Identified
    UTC
    Identified

    We have identified the issue and are working on a solution.

  • Investigating
    UTC
    Investigating

    User videos are currently not loading. We are investigating this issue.

TikTok Requests Failing
  • Resolved
    UTC
    Resolved

    This incident is now resolved. Thank you for your patience.

  • Update
    UTC
    Update

    The fix is now implemented and we are monitoring the results.

  • Monitoring
    UTC
    Monitoring

    I am implementing a new update that should fix this issue. Kable may be offline for a minute or two.

  • Update
    UTC
    Update

    I have identified a fix and am working on it now. Apologies for the delay.

  • Identified
    UTC
    Identified

    Unfortunately, it is no longer working. I am still working on a fix.

  • Monitoring
    UTC
    Monitoring

    The issue seems to have just fixed itself. We're monitoring the situation. I haven't re-implemented the check since I'm not sure if it will stop working again, so some of the requests may not go through.

  • Update
    UTC
    Update

    We are continuing to work on a fix for this incident. Apologies for the delay.

  • Identified
    UTC
    Identified

    We've identified the source of the issue. The video list requests are not currently not working and a failed check caused everything to stop. We've temporarily disabled this check, so other request types should now be working again.

  • Investigating
    UTC
    Investigating

    All TikTok requests are currently failing. We are investigating.

Kable is going offline for updates
  • Completed
    April 6th 2021 at 9:27 PMUTC
    Completed
    April 6th 2021 at 9:27 PMUTC

    Maintenance has completed successfully.

  • In progress
    April 6th 2021 at 9:21 PMUTC
    In progress
    April 6th 2021 at 9:21 PMUTC

    Maintenance is now in progress.

  • Planned
    April 6th 2021 at 9:20 PMUTC
    Planned
    April 6th 2021 at 9:20 PMUTC

    Kable will be going offline to apply an update. This downtime is estimated to take 30 minutes max.

04/01/21 to 06/01/21

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