Kable - Notice history

All systems operational

Bot - Operational

99.94% uptime
06/01/21 · 100.0%07/01/ · 100.0%08/31/ · 99.82%

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06/01/21
07/01/21
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Website - Operational

100.0% uptime
06/01/21 · 100.0%07/01/ · 100.0%08/31/ · 100.0%

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06/01/21
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Operational

User Details - Operational

99.41% uptime
06/01/21 · 99.87%07/01/ · 99.69%08/31/ · 98.72%

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06/01/21
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User Videos - Operational

99.42% uptime
06/01/21 · 99.90%07/01/ · 99.69%08/31/ · 98.72%

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06/01/21
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Videos - Operational

99.35% uptime
06/01/21 · 99.67%07/01/ · 99.69%08/31/ · 98.72%

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06/01/21
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For You Page - Operational

99.42% uptime
06/01/21 · 99.90%07/01/ · 99.69%08/31/ · 98.72%

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06/01/21
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Notice history

View current status

08/01/21

Slow response time
ResolvedMajor outage1 hour 20 minutes
  • ResolvedUTC

    This issue is now resolved. Apologies for the inconvenience.

  • MonitoringUTC

    We implemented a fix and currently monitoring the result.

  • IdentifiedUTC

    Seems like the issue is back. Working on a new fix.

  • MonitoringUTC

    The restart seems to have resolved the issue. All shards are coming back online now. We are monitoring the situation.

  • UpdateUTC

    We will be doing a complete server restart. Kable is going offline now.

  • IdentifiedUTC

    Seems like our database is getting overloaded. We are working on a fix.

  • InvestigatingUTC

    Kable's commands are currently being slow to respond. We are investigating this incident.

AUG22
Kable going offline for updates
CompletedMaintenance1 hour 6 minutes
  • CompletedAugust 22nd 2021 at 4:36 PMUTC

    Apologies for the delays. The update is complete. Please note that slash commands may take up to an hour to show across all your servers.

  • UpdateAugust 22nd 2021 at 3:59 PMUTC

    Apologies for the delay. Everything is coming online now.

  • In progressAugust 22nd 2021 at 3:35 PMUTC

    Maintenance is now in progress.

  • PlannedAugust 22nd 2021 at 3:30 PMUTC

    Kable will be going offline to release a major update. This will likely be a longer outage than usual.

TikTok Requests Failing
ResolvedMajor outage9 hours 31 minutes
  • ResolvedUTC

    This issue is now officially resolved. Apologies for the long delay.

  • UpdateUTC

    We will continue monitoring to be safe, but Kable seems to be running normally.

  • MonitoringUTC

    The fix has been implemented and we are monitoring the results. It may take a few minutes for Kable to fully recover.

  • IdentifiedUTC

    Apologies for the long delay. A fix has been identified and we are working on implementing it now.

  • InvestigatingUTC

    All TikTok Requests are currently failing, We are investigating this incident. Apologies for the inconvenience.

07/01/21

TikTok offline
ResolvedMajor outage2 hours 18 minutes
  • ResolvedUTC

    This issue is now resolved.

  • MonitoringUTC

    TikTok seems to have fixed the issue. We are monitoring for any problems.

  • IdentifiedUTC

    Kable's TikTok commands/features are currently unavailable due to an outage with TikTok. Apologies for the inconvenience.

JUL3
Restarting for update
CompletedMaintenance5 minutes
  • CompletedJuly 3rd 2021 at 10:15 PMUTC

    Maintenance has completed successfully.

  • In progressJuly 3rd 2021 at 10:11 PMUTC

    Maintenance is now in progress.

  • PlannedJuly 3rd 2021 at 10:10 PMUTC

    Kable will be going offline to release an update. Due to the nature of the changes, a full restart is required.

06/01/21

User command display issue
ResolvedPartial outage40 minutes
  • ResolvedUTC

    This incident is now resolved.

  • MonitoringUTC

    We implemented a fix and currently monitoring the result.

  • IdentifiedUTC

    When using the user command, if the videos fail to load, the user info gets removed. This issue was caused by a change in Discord, breaking something in my Discord library. I will work on a fix ASAP. This should have a very small impact since it only occurs when the requests fail.

Video previews not working
ResolvedPartial outage5 hours 34 minutes
  • ResolvedUTC

    This issue is now resolved

  • MonitoringUTC

    We implemented a fix and currently monitoring the result.

  • IdentifiedUTC

    Video previews are not sending properly. This is partially due to my previous fix. Apologies for the inconvenience.

Some requests failing
ResolvedDegraded performance7 hours 57 minutes
  • ResolvedUTC

    This issue is resolved.

  • MonitoringUTC

    We implemented a fix and currently monitoring the result.

  • InvestigatingUTC

    Some TikTok requests are failing. The system should try to filter these, however there may be small periods where none work. We are investigating this situation.

JUN6
Restarting to apply change
CompletedMaintenance4 minutes
  • CompletedJune 6th 2021 at 2:20 AMUTC

    Restarting has completed

  • UpdateJune 6th 2021 at 2:17 AMUTC

    The dashboard is done restarting.

  • In progressJune 6th 2021 at 2:16 AMUTC

    The restart has begun.

  • PlannedJune 6th 2021 at 2:15 AMUTC

    Kable will be restarting to apply an update which should improve scalability and reduce downtime/restarts due to that. Due to the nature of this update, a full restart is required.

    Depending on the server, this could take 1-10 minutes. You can see the status of your server here (log in to see which shard your servers are on).

TikTok requests failing
ResolvedMajor outage42 minutes
  • ResolvedUTC

    This issue is now resolved. Apologies for the inconvenience!

  • MonitoringUTC

    We implemented a fix and currently monitoring the result.

  • InvestigatingUTC

    All TikTok requests are having issues. I will work on a fix asap.

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